When you need a hand
Support
Find help with your account, learning, subscriptions and privacy. When writing to us, describe the issue and when it happened. Do not send an Apple password, a full transaction receipt or unnecessary family-health details.
Updated 2026-10-02Sign-in and learning
Lessons and practice already on the device work offline. Course completion, practice, exam and certificate records stay on the current device. They do not currently synchronize across devices and are not separated by signed-in account. Switching accounts and signing out keep these records. Lessons and practice follow your selected stage; the app explains when content or an exam is not yet available.
Pro subscriptions
Apple manages purchases, restoration and auto-renewal. If access does not update after payment, try Restore Purchases in the app and check that you are signed in with the account used for the purchase. To cancel, use Apple's subscription page: https://apps.apple.com/account/subscriptions . Deleting an account or uninstalling the app does not stop renewal.
Delete account and privacy
Start and confirm account deletion from your in-app Profile. After the server confirms deletion, the account, AI conversations, usage, subscription links and any other records held for that account are removed from the active database. Updated app versions also clear the shared local learning records on the current device, including guest records; other devices must be handled separately. Earlier TestFlight versions may retain local records: update the app first, or remove the app and its local data. Backups follow the retention rules in our privacy policy. Signing out alone keeps local records. Cancel an active auto-renewing subscription with Apple before deleting the account.
For access, correction or other privacy requests, contact the email below. We may verify your identity to prevent someone else from acting on your account.
About the product
SuperDaddy provides family learning and an in-app record of stage completion, not medical diagnosis or a professional qualification. This website does not offer a public App Store download or TestFlight invitation. Do not trust third-party test builds claiming to represent us.